Front Counter Sales – Pumps and Irrigation
Front counter customer service, pump service and maintenance, industrial and domestic pumps, irrigation and plumbing sector, family-oriented business
Sales Coordinator - Internal Sales
Permanent / Full Time
About the organisation
As a family group, there is plenty of direct contact with the owners, where you have Internal support from several seasoned industry experts. The business has a robust client offering for trade and retail sales of plumbing, pump, filtration and irrigation items for domestic and industrial applications.
- A family-owned business with open communication
- Generous hourly rate
- Multi-tasking role across the front counter and service area
- Training and potential career path available
About the role
Based on the Southside of Brisbane, this position would suit a person who has front counter experience and some service experience with pump, irrigation or plumbing products. You will be required to provide customer support for walk-in trade and retail customers, take phone enquiries, look for products or items for replacement, provide technical or troubleshooting support, provide general product advice and take details for the design of pump or irrigation systems.
- Provide customer support for walk-in and phone enquiries
- Promote items from irrigation to pumps, filtration, fittings and plumbing products
- Identify the customer’s needs or provide a solution to their enquiry
- Source products from suppliers
- Process sales and data enter the relevant information into the CRM system
- Conduct minor workshop warranty pump service, repair and assembly work
Skills and attributes
- Preferably have an understanding of irrigation, pump or plumbing products
- Have a demonstrated background in front counter or customer service
- Have the ability to work out practical problems and provide solutions
- Have sound written and friendly verbal communication skills
- Be comfortable with multitasking across the business
Culture of the business
The leadership in the business is one of fairness and transparency, there is a buzz of activity in the branch and everyone pitches in to maintain the daily workflow of the branch.
How to apply
If you have the skills or desire and would like further information on this opportunity, please apply below with a current resume. All applicants will receive a reply by either phone or email.